A little about Leisa
Leisa Papa provides personal Business Coaching remotely or from her location in Brisbane, Australia. A true professional dedicated to helping business owners work ON their business and well as IN their business, Leisa is a breath of easy going fresh air and will prompt you with questions to get you re-centred.
Leisa has extensive experience in growing sales and customer profiles for prestigious businesses, including P&O, Princess and Cunard Cruise lines. Leisa was even recognised for embracing a new AI tool and achieving the highest number of Pharmacies in Australia to allow this new computer analysis tool to be used. This in turn, allowed Leisa to more easily identify growth opportunities for her Pharmacies. Alphapharm management were so impressed that they even invited her to be on their rep advisory committee. This made her an integral part of the Pharmaceutical brands growth and expansion within Australia before being sold to Mylan Pharmaceuticals.
Recognised by Inside Retail Magazine as one of the Top 50 Small Business Leaders in Australia , Leisa has even owned and operated her own online retail business. She understands that this can be scary, but everything a little scary is often worthwhile.
Personality psychometric assessments provide insights into your behavioural traits, work style, and interpersonal skills. These tests help employers understand how you relate to colleagues, solve problems, and manage stress. Leisa has completed 3 personal psychometric assessments conducted by Complete Cruise Solutions, Alphapharm Pharmaceuticals and the Travel Corporation as she worked in roles requiring teamwork and leadership in high-stress environments. This means that there is no need to be concerned as Leisa can handle whatever you have to throw at her.
Recognition as a Retail business owner
- Inside Retail Magazine - Top 50 Small Business Leader 2020 - Read the Article
- Inside Small Business - Guest Author on Business Articles.
Alphapharm Pharmaceuticals / Mylan
- Appointed as a member of the Alphapharm Rep Advisory Committee. Leisa gave feedback and created positive change.
- Leisa achieved the Highest number of Pharmacies in Australia using the ASSET computer analysis tool in Australia within its’ first quarter. The first Pharmaceutical company to do so. Overcoming many objections of Intellectual property theft.
- Highest sales for a drug launch in Queensland for Bispro and Diaformin XR in 2009.
- Highest % of rewarded pharmacies for “ Business Rewards “ Incentive within Australia.
P & O, Princess, Cunard Cruise Lines
- Highest increase in the number of Partnership travel agents for P & O and Princess Australia cruise lines ( agents with sales exceeding $ - PA )
- Highest increase in the number of travel agents setting up groups business for P & O AU in 2006.
- Out of a team of 9 Sales Managers, she was awarded the most cost effective sales and marketing employee in Australia
- Nominated by RACQ for QLD Sales Representative of the year in 2006.
- Highest sales nationally for the Harvey World Travel Countdown Sale.
- Highest sales growth in a Territory for P & O Australia.
- Highest sales growth in a Territory for Princess Australia.
The Travel Corporation - AAT Kings
- Highest sales increase Nationally.
- RACQ Travel, QLD Sales Representative of the Year.
NSW Tourism
Highest sales increase in a territory.
Thomas Cook Travel
No 1 : Customer Service Consultant in Australia ( resulting from a rare 100% score in a Mystery shop)
Qualifications
-
Bachelor of Arts Degree - Majoring in Tourism , Communication , Sociology.
-
DiSC personality test completion and understanding of how to relate to clients. (Dominance, Influence, Steadiness, Conscientiousness).
-
Professional sales skills training taught Leisa to ask finer questions, thus gaining more customers and overcoming common objections.
- One on one sales and marketing mentoring with employers including P & O, Princess, Cunard Cruise Lines, Alphapharm Pharmaceuticals, The Travel Corporation
- Profitable Promotion - Google Ads with Kaity Griffin no matter your tech savviness or digital marketing experience.
- The Recipe for SEO Success with Kate Toon.
- Analytics Academy - using Google's measurement tools to grow your business.
- “Handling Objections “– Kaylie Noble – Corporate Motivator.
- “Planning for Sales Success “Focusing on Time Management and Call Cycles – The Sales Coach.
- Vision Pursuit Sales Congress Brisbane. Focusing on goal setting and motivation, breaking the success barrier, body language, cash, customers and advertisements that sell.
- Morgan and Banks Selling Skills Course focusing on goal setting and reaching targets.
- Cultural and Disability awareness training.
- Action Selling - Sales Training
- Sydney Institute of Technology: Statement in Customer Relations.
- ATAC Travel Agent Domestic and International Certificate.
- Personal Fitness Trainer and Aerobic Instructor Certificate
Featured Author
Daniel and the Dummy Fairy
Leisa published a children's book, dedicated to her two children as toddlers. Leisa feared that snatching their dummy would be traumatic so published a book to help them to ditch their dummy with ease. (Now in its' 4th reprint)
Inside Small Business featured Author
How much time should you invest in online sales. It is imperative today for any business to invest in digital immersion and online marketing strategies as a way to boost...
Inside Small Business featured Author
Do you put a dollar value on your time? Working out the dollar value of every hour you work enables you to assess if your current choices are bringing your busi...
Inside Small Business featured Author
How to Increase your revenue stream. With advances in technology your revenue is no longer limited to who can physically walk through your door.
Do you know your business ?
Knowing your business numbers and how it operates empowers you as a business owner, allowing you to make informed decisions, set realistic goals, and manage your business effectively.
Create Your Own Website With Webador